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Health and Safety

Homeowners may apply to the Residential Rehabilitation Assistance Program (RRAP) On-Reserve through CMHC. Homeowners are eligible for up to $60,000 in funding.

Renovations related to overcrowding, health and safety issues, or significant maintenance issues are the responsibility of the Band. The Band may apply to (Canada Mortgage and Housing Corporation) and Indigenous Services Canada (ISC) for help in addressing these issues.

Seniors’ Safety

The Home Adaptations for Seniors Independence (HASI) is available for a forgivable loan of up to $10,000. There is funding criteria associated with this program. The RRAP program also provides up to $60,000 to private homeowners based on income threshold for modifications that encourage seniors’ independence in the home.
The RRAP program is available for Band rental units to make modifications to ensure safety for seniors.

To Modernize or Make General Improvements

The Capital Housing Renovations Program (CHRP) is offered by Indigenous Services Canada (ISC) for renovations which extend the life of the home by 10 years. Loans are also available through the First Nations Market Housing Fund (FNMHF) for loans up to $75,000. This program has lending criteria.
If a band member wishes to make other renovations to the property, these are the responsibility of the tenant. The renovations must be inspected by a certified inspector.

The core roles and responsibilities of both the Neskonlith Indian Band and the tenant are clearly laid out in the Rental Agreement.

Neskonlith Housing’s Role
  • Inspect homes to identify necessary repairs
  • Carry out preventative maintenance in a timely manner
  • Respond to necessary repairs identified by tenants
  • Prioritize work effectively
  • Carry out work described in Service Requests
  • Verify work and keep records
Tenant’s Role
  • Be home at the time of an inspection
  • Report necessary future repairs to the Housing Department
  • Report urgent repairs to the Housing Department
  • Fill out the Service Request form
  • Pay for repairs identified as the tenant’s responsibility
  • General upkeep of homes

What happens if my home needs repairs?

The role of the tenant is to support Neskonlith Housing in caring for your home

Step 1

Tenant

Tenant calls Housing Department to report an issue.

Step 2

Housing Department

Housing Department visits the home to inspect and assess the problem and determine who is responsible for paying for the repair.

Step 3

Repair Completed

Repair Completed, verified, and archived.

Neskonlith Indian Band

Neskonlith Housing’s responsibility is mainly for structural repairs and repairs to housing systems (i.e. electrical, plumbing).

This means making repairs to the following aspects of the home:

✔ Cracks in walls and ceilings
✔ Sticking doors (when reported immediately and not associated with other damage)
✔ Damaged siding
✔ Load-bearing walls and foundation
✔ Roof/trusses
✔ Flooring
✔ Water leaks (plumbing/roof/ walls)
✔ Dripping taps Broken or rusted pipes and drains
✔ Plumbing Veneer coming off doors (when reported immediately)
✔ Burnt out light switches on stove
✔ Furnace
✔ Hot Water Tanks (drained annually)
✔ Clean gutters
✔ Clean chimney

Tenants

Tenants The tenant’s responsibility is mainly for general upkeep of the home and yard.

This means taking care of the following aspects of the home:

EXTERIOR AND GROUNDS

✔ Keep home and yard clean and free of garbage and derelict vehicles
✔ Keep grass cut short to keep rodents away from house and to help prevent wildfires
✔ Maintain landings and stairs
✔ Repair damage to lawns from use or cars

MAINTAIN (CLEAN, TREAT, KEEP IN WORKING ORDER) THE INTERIOR OF THE HOME, INCLUDING:

✔ Doors and locks
✔ Walls
✔ Tiles
✔ Kitchen drawers and cupboard doors / hinges
✔ Windows and window locks
✔ Handrails & Stairs
✔ Exhaust fans in kitchen and bathroom
✔ Test smoke detectors and change batteries annually

ELECTRICAL

✔ Switch and plug plates
✔ Light fixtures
✔ Porcelain lamp holders
✔ Pull chain light switches

APPLIANCES

✔ Interior of fridges
✔ Range elements
✔ Ice trays
✔ Porcelain on stove and fridge

PLUMBING

✔ Plugged toilets, sink, or sewer line and filters
✔ Water taps, stems, and handles
✔ Porcelain on sink, bathtub, or toilet
✔ Toilet, including trip lever and seat

HEATING

✔ Clean/change air filter on furnaces
✔ Clean HRV and filter
✔ Thermostats/ oil tanks

What to do if you find a problem with your home?

Example 1: The Roof is Leaking

Inform the Neskonlith Housing Department as soon as possible to avoid further damage. Fill out a Service Request Form

No, this is a major structural repair.

The problem is assessed by the Housing or Maintenance Department. The issue is determined to be structural, it is the responsibility of the Band.
  1. Neskonlith Indian Band pays for the repair.
  2. The Maintenance Department completes the repair or a contractor is contacted, depending on the extent of the repair.
  3. The repair is marked as completed and archived.

Example 2: My toilet is clogged.

Yes, this is a minor plumbing issue.

Try to fix the problem. If you can’t seem to fix it, ask the Maintenance Department for help.

The tenant has responsibility because it is an issue of general upkeep.

  1. The tenant would pay for any repair.
  2. The problem is fixed OR The problem isn’t fixed and requires a plumber.
  3. No Neskonlith administration is required.

Neskonlith Housing FAQ

Neskonlith Housing Maintenance Frequently Asked Questions and Answers

If you own your own home and land through Certificate of Possession (CP), you are responsible for all repairs and upkeep. These costs may be covered if the homeowner qualifies for a shelter allowance.

The Band’s core responsibilities in caring for rental homes are to maintain homes in a reasonable state of repair to be suitable for occupation, carrying out annual inspections on homes to identify maintenance needs, carrying out preventative maintenance, investigating the cause of a fire, making insurance claims in the case of an accidental fire, ensuring the condition of the home complies with health and safety standards, making structural repairs, and making repairs to house systems.

Your core maintenance responsibilities as a tenant are to be familiar with the contents of the Rental Agreement and to fulfill the tenant’s responsibilities, to report necessary repairs to the Housing Department, to call 911 in the case of an emergency (i.e. fire), to report emergencies to the Housing Department, and to generally care for the lawn, landing, stairs, screens, floors, walls, fixtures, systems, and appliances.

In the case of negligence, willful damage, or improper use, residents will be asked to cover the cost of repairs. If efforts are not made to amend the breach of the Rental Agreement regarding general upkeep or payment for major repairs, tenant counselling will be attempted. If tenant counselling fails, an eviction notice will be issued.

Tenants should also check on the overall state of their home once or twice a year to ensure that issues such as leaks, mold, pests, home structure or problems with heating and plumbing systems are not missed. Tenants may choose to use a template such as that used for formal inspections by the Housing Department which may be picked up at the Band Office and is Appendix 6 in the Housing Policy.

Tenants should report any issues that are the responsibility of the Housing Department. This includes any accidents or problems with the water, heating, or electrical systems, cracks in walls and ceilings due to construction, sticking doors (when reported immediately), sagging or shifting door frames, siding replacement, load bearing walls and foundation repairs, roof/truss repairs, and flooring repairs.

Small repairs and general maintenance that are the responsibility of the tenant should be carried out by the tenant as the need arises. Issues which are the responsibility of the Housing Department, such as a door not closing properly or an appliance not working, should be reported as they arise so they can be dealt with before they become significant concerns.

Problems with mold should be reported immediately to the Housing Department in order for a staff member to make an assessment of the repairs needed. A small repair will be prioritized and paid for by the Band, while more significant repairs may require an application be made under the Residential Rehabilitation Assistance Program (RRAP).

Once a report has been made to the Housing Department, a staff member will visit the residence to assess the repairs needed, the responsibility for the repair, and the cost. The repair will be prioritized and completed, pending availability of funds.

The tenant is responsible for all seasonal maintenance on the home, including yard clean-up and any applicable winterizing.

If a repair is the responsibility of the Band, i.e. is related to structural or housing systems and has not been the result of negligence or improper use on the part of the tenant, the Band will pay for it. If a repair is the responsibility of the tenant, i.e. general maintenance, light bulb replacement, filter replacement, this should be carried out and paid for by the tenant. Major repairs should be carried out by a contractor and paid for by the tenant.

Housing Policy

Home Inspections

Maintenance

Renovating Your Home

Build, Buy or Refinance

Housing Committee

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If you have any questions or comments, or if you would like to contact us for more information, please use the form provided.

Address

743 Chief Neskonlith Drive,

Chase BC

+1 (250) 679-3295

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